With decades of experience as a manufacturer of machining centers and complex manufacturing systems, GROB Service has a precise understanding of its customers’ needs. The ultimate goal is to maximize the productivity of the machines and give them a long and reliable machine life. "By constantly developing our service portfolio, we can offer our customers first-class service worldwide and at all times. Our focus is on the customer, with personal support to ensure maximum efficiency and minimum downtime. At the in-house exhibition, we would like to bring this even closer to our visitors and offer a deeper look behind the scenes of GROB Service," says Martin Schilling, Head of Service at GROB-WERKE.

The service highlights of the in-house exhibition
GROB Service will be focusing on five key topics at the in-house exhibition to demonstrate solutions to current challenges:

1. Service agreements:
GROB Service offers customized service agreements that ensure consistently high productivity. From remote support to comprehensive maintenance packages, customers can choose from various options and benefit from attractive conditions.

2. Condition analysis:
Through detailed condition analyses, GROB Service determines the causes of machine problems and offers suitable solutions to increase production efficiency.

3. Customer training:
GROB’s Technical Academy offers a wide range of training courses for customers to expand their expertise and improve the efficiency of their work processes.

4. Spare parts supply:
With spare parts availability of around 95%, GROB Service ensures smooth production through fast and comprehensive spare parts supply.

5. NCU retrofit:
By modernizing hardware and software, customers can improve the performance of their machines and benefit from a possible reduction in cycle times.

But that’s not all: visitors can also look forward to attractive special offers such as discounts on training courses and condition analyses as well as reductions when concluding maintenance contracts. The service stand also offers interactive applications such as the GROB Campus and the GROB4Care web store to give interested parties an even deeper insight into GROB’s service world. Further groundbreaking information can also be gleaned from the specialist presentations at the service stand. Visitors to the in-house exhibition will also have the opportunity to view the exhibits at the stand and experience live how GROB Service makes machines fit for the future.

GROB Service is looking forward to welcoming visitors to the 2024 in-house exhibition in Mindelheim and presenting the latest developments and services in the field of machine service.