• New TI Gateway solution for manufacturers of hospital information and practice management systems as well as welfare and care organizations

Arvato Systems and eHealth Experts are bringing a groundbreaking TI gateway solution to the healthcare market. The new key technology enables manufacturers of hospital information systems and practice management software, as well as welfare and care associations, to efficiently connect their customers to the telematics infrastructure (TI) on a large scale. Software manufacturers and large associations can thus implement the switch to the next stage of TI development early and across the board.

Whether electronic health records, e-prescriptions, e-regulations, video consultations or video consults: the future of all patient communication and care lies in the TI and its expansion stage, TI 2.0. In the course of the coming year, the TI will become mandatory for all professional service providers, hospitals and care providers, bringing about a fundamental cultural change in all health communication and care. The secure and stable connection of the individual service providers is of central importance.

Together for the best solution
“With connecTI as their TI gateway solution, the major welfare and care associations, as well as hospital information system and practice management system manufacturers, are relying on a sustainable and future-proof TI infrastructure. With our long-standing partner eHealth Experts, we are setting up these B2B segments for the future and ensuring greater security and stability with tested, reliable services,” explains Ekkehard Mittelstaedt, Manager Business Development and Sales at Arvato Systems.

Simple, safe and fast with high-speed connectors
Instead of being located at each practice, as in the on-premise model, the connecTI TI connector is operated as a high-speed, central, multi-client-capable connector in Arvato Systems’ German data centers. This enables both efficient work via hardware and, in the future, via software client. The advantages of the central high-speed connector lie in the rapid connection of a large number of service providers to the TI. Individual installations and maintenance in the practices are thus no longer necessary and can be invoiced in the same way as the conversion to connecTI as service modules.

connecTI: Stable and reliable complete solution
“Now is the time to rely on the complete solution from Arvato Systems and eHealth Experts. Our product connecTI is already running stably and reliably in the test environment. In addition, with our significantly high level of experience, we can also connect batch sizes of several thousand end users quickly, securely and reliably to the TI,” explains Mittelstaedt.

TI-Gateway: Fast Facts

• The technical connection via the TI connectors at the individual service providers has already been canceled and will not be continued.
• From March 2025, anyone in the healthcare industry who wants to provide and bill for services will receive the TI gateway from Arvato Systems.
• In cooperation with eHealth Experts, Arvato Systems is launching the customized TI gateway solution connecTI for hospital information system and practice management system manufacturers as well as welfare and care associations.

About eHealth Experts
eHealth Experts GmbH (ehex) is Germany’s leading provider of special software for connecting to the telematics infrastructure (TI). Around 90,000 practices, hospitals and pharmacies are connected to the TI using ehex software. Founded in 2011, the company is based in Dortmund and Berlin and is now driving the digitalization of the German healthcare system with more than 75 employees. ehex.de